NBG6515 bricked after firmware upgrade.

MAK

Hello,
My NBG6515 was bricked today after upgrading firmware, very strange, I have upgraded using the web interface twice before without problems, the only difference is this time I had to download the firmware file (V1.00(AAXS.4)C0_20171113.bin) manually and upload it to the router using the web interface.
Currently only the power LED comes on, I tried using the reset button following the procedure in the user guide, didn't help. Router is not working in any mode (repeater/router/AP). Plugging an Ethernat cable from router to PC, connection light comes ON but no IP address is assigned to PC, tried assigning address to PC in the range of 192.168.1.x manually and couldn't ping the router on either .1 or .2 address.
Was wondering if there is another procedure to restore the firmware? maybe via USB or using some application that can access the router over some different protocols?
Please help.
Happy holidays to all.
Mohammed.

#Router_December

Zyxel_Kelly

@MAK

Thank you for choosing Zyxel product.

In order to provide you with a better assistance, 

We have contacted you via private message to get information. 

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Zyxel_Kelly

@MAK

Thank you for choosing Zyxel product.

In order to provide you with a better assistance, 

We have contacted you via private message to get information. 

Please check you message box. Thanks. 

MAK

Thank you Zyxel_Kelly, replied to your message.

MAK

Zyxel provided exceptional service, I got my router back today, all working now , very fast and efficient service considering the holidays period. Many thanks to all the people who made this possible, well done.

TaKula

My NBG6515 is doing the same after updating via the web interface   Power LED on and that it.
How can i recover the bricked device ?

Zyxel_Sally

@TaKula

Many thanks for choosing Zyxel product.

In order to provide you with a better assistance, 

We have contacted you via private message to get information. 

Please check you message box. Thanks. 

kt3000

Hi I have the same problem with mine, updated today and its not working anymore. Please help urgently

Zyxel_Kelly

@kt3000

In order to provide you with a better assistance, 

We have contacted you via private message to get information. 

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farinaR

Hello:

I have a similar problem after firmware upgrade with my N4100, only light on is Power and have tried the reset procedures mentioned, however, I have no response from the device.

Please help, thanks.

stymie16

Hi - I have a similar bricked issue with my P870HW-51Av2.  Power light just blinks, does not book and reset does not work.  Any help you can give would be appreciated!
Thanks

Zyxel_Kelly

@farinaR @stymie16

Thanks for your feedback.

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