NAS326 - Download of the list failed
tropper71
Posts: 3 Freshman Member
I have a problem whenever I trying to load the list the fault message displayed.
Due to this fact it is impossible to use the cloud. Could you help me?
#NAS_December
Due to this fact it is impossible to use the cloud. Could you help me?
#NAS_December
0
Comments
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That is probably a network problem. Wrong configured DNS and/or gateway. The box tries to download ftp://ftp2.zyxel.com/NAS326/zypkg/5.21/ZYPKG_INFO.tgz (if you have fw 5.21).
You can test if that address is reachable for the NAS in Control Panel->Network->TCPIP->Network diagnostics. Try to ping host ftp2.zyxel.com.0 -
Yes I have fw5.21 I try to ping host "ftp2.zyxel.com" successful please look at the attached picture.
The NAS326 is connected via LAN to the "Fritz Box 7490".
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In that case I don't know. You'll have to dive in the logfile. Enable the ssh server in Network->Terminal.
The logfile can be found in /i-data/sysvol/.system/zy-pkgs/tmp/. If you are not comfortable with the command line, you can use WinSCP to read the log. I think in that case you'll have to substitute 'sysvol' with (one of) the directory which shows up in /i-data/0 -
It is working! :DThanks!!! I think it was only the disabled ssh server. Enabled and all is fine!
Some thinks are easy but you can`t see them :-)
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Hi tropper71,
The download shall be fixed now because the FTP server has some issue during the last few days. Please see the announcement on the front page.
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Hello I have simillar problem with app center list.
Please see log below:
2018-01-03 00:21:34 [ipkg][][6356]: System Volume exist, SysVolPath = /i-data/9a1828c4/.system, return 1
2018-01-03 00:21:34 [ipkg][][6356]: [ipkg_op][544] ******** ipkg start as " /usr/bin/ipkg-cl -f /etc/zyxel/pkg_conf/zypkg_conf/zy-pkg.conf -t /i-data/.system/zy-pkgs/tmp download DefaultWebSite ZYPKG_INFO.tgz"
2018-01-03 00:21:34 [ipkg][download][6356]: [ipkg_op][566] cmd_name: download, argv[6]: DefaultWebSite
2018-01-03 00:21:34 [ipkg][download][6356]: [zypkg_set_web_site][2127] ---> using "/etc/package_src_url" (for white box version)
2018-01-03 00:21:34 [ipkg][download][6356]: [zypkg_set_web_site][2141] web site: "ftp://ftp2.zyxel.com/NAS326/zypkg/5.21"
2018-01-03 00:21:34 [ipkg][download][6356]: start [zypkg_download] with [ftp://ftp2.zyxel.com/NAS326/zypkg/5.21]-[ZYPKG_INFO.tgz]-[/tmp/ZYPKG_INFO.tgz]-[zypkglist]
2018-01-03 00:21:34 [ipkg][download][6356]: [zypkg_download][327] resumeFrom: "0".
2018-01-03 00:21:34 [ipkg][download][6356]: [zypkg_download] strDownloadFile: ftp://ftp2.zyxel.com/NAS326/zypkg/5.21/ZYPKG_INFO.tgz
2018-01-03 00:21:34 [ipkg][download][6356]: [zypkg_download] Start to download zypkglist
2018-01-03 00:22:01 [ipkg][download][6356]: dltotal: 2259641.000000, dlnow: 1105368.000000, ultotal: 0.000000, ulnow: 0.000000, dProgress: 48.92
2018-01-03 00:22:01 [ipkg][download][6356]: [write_progress][265] strProgressFile: "/tmp/zypkglist_download.progress"
2018-01-03 00:22:04 [ipkg][download][6356]: [zypkg_download] ********* curl_result: 28
2018-01-03 00:22:04 [ipkg][download][6356]: [zypkg_download] ********* [??] curl_result: 28
2018-01-03 00:22:04 [ipkg][download][6356]: [zypkg_download] Download zypkglist TIMEOUT
2018-01-03 00:22:05 [ipkg][download][6356]: [ipkg_op][652] download result: 28
2018-01-03 00:22:06 [ipkg][][6471]: System Volume exist, SysVolPath = /i-data/9a1828c4/.system, return 1
2018-01-03 00:22:06 [ipkg][][6471]: [ipkg_op][544] ******** ipkg start as " /usr/bin/ipkg-cl -f /etc/zyxel/pkg_conf/zypkg_conf/zy-pkg.conf -t /i-data/.system/zy-pkgs/tmp list"
2018-01-03 00:22:06 [ipkg][list][6471]: [ipkg_op][807]cmd_name = list, argv[optind] = (null)
Could You help?
Best regards
drom
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2018-01-03 00:21:34 [ipkg][download][6356]: [zypkg_download] Start to download zypkglist<br>2018-01-03 00:22:01 [ipkg][download][6356]: dltotal: 2259641.000000, dlnow: 1105368.000000, ultotal: 0.000000, ulnow: 0.000000, dProgress: 48.92<br><span>2018-01-03 00:22:04 [ipkg][download][6356]: [zypkg_download] Download zypkglist TIMEOUT<br></span>
Your NAS takes half a minute to download 48.92% of a 2.2MB file, which apparently is too slow. What kind of internet access do you have? How much time does it take when you download
ftp://ftp2.zyxel.com/NAS326/zypkg/5.21/ZYPKG_INFO.tgz
manually?0 -
Hello. Thank You for the reply!
It takes about 1min (56s - 67s) using ftp client.
I have 100 Mbps internet connection with real 92Mbps download, 10Mbps upload and ping 9 ms (speedtest.pl).
How I can enlarge timeout this pkg?
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That's not possible, I'm afraid. Bu think you can use your NAS as mirror, if you are not afraid of the command line.
Enable the FTP server and create a share which is available for anonymous login over FTP. Let's say this share is called Mirror.
Then copy the contents of ftp://ftp2.zyxel.com/NAS326/zypkg/5.21/ in this share (at least ZYPKG_INFO.tgz, and the packages you want to install)
Then login (as root) over ssh, and executeecho "ftp://localhost/Mirror" >/etc/package_src_url<br>
The NAS will use your mirror until next reboot.
It might also help to ask your provider why that server is so slow. I can download the same file in 5 seconds.0 -
Hello. Thanks for new idea.
At least I have done it with my mobile Internet connection.
I connected my NAS through bridge connection to my notebook. I bridged wifi tethering connection from smartfon and LAN card.
Using this solution I have got pkgs zip from server in about 20sec. It was fast enough.
Now I turn back conection to my cable router and I can install any apps.
Thank You for help!
0
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