NBG6515 bricked / firmware update

Pw32434 Posts: 1  Freshman Member
edited March 2018 in Home Router
I have upgraded the firmware one or two weeks ago using the web interface. The router did not restart. I waited 30 Minutes and turend router off and on. Now only power LED is on and the ethernet cable LED blinks sometimes. Internet does not work and i cant access router web interface (Ethernet cable). I tried static and dynamic IP. Reset did not help.

Dont know which firmware version it was. I think something with 5.

ZyXEL NBG6515 Router / Router older than 2 years / Germany


All Replies

  • Zyxel_Sally
    Zyxel_Sally Posts: 32  Zyxel Employee
    In order to provide you with a better assistance, we contacted you through private message to get more information, please check your message box.
  • oskarsu89
    oskarsu89 Posts: 3  Freshman Member
    Hi, I have the same problem as user Pw32434. Can you please advise how to fix this?

    Router: NBG6515
  • Hill
    Hill Posts: 156  Master Member
    First Anniversary First Comment
    edited March 2019
    Hey oskarsu89,
    If your location is in Europe. You can submit a request about RMA (Return Material Authorization) from the link. (https://support.zyxel.eu/hc/en-us/requests/new)
  • Gidboat12

    Please I have same issue with my Zyxel nbg6515, it is bricked. Only the power led comes on, nothing else. Please help me resolve this. gidboat@gmail.com

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