VMG8924-B10A DNS problem - how to report defect?

GaryW
Posts: 2
Freshman Member

Hi,
I have a VMG8924-B10A running the latest firmware 1.00(AAKL.21)C0
I want to add a DNS entry for a hostname that contains a "-", but I get an error saying that the hostname is invalid; removing the "-" works fine...but I need the "-"! I found a report on AAISPs support forum mentioning that there was an open bug in October 2016, and the release notes for FW21 mention a fix for a similar sounding problem in FW16 (early 2017) - so it looks like it may have been fixed then broken again:
[# 28126 ][ ITS #150901124] [VICA#1404707] VMG8324 dashes not allowed
How can I report a defect to tech support?
Thanks,
Gary
#CPE_April
I have a VMG8924-B10A running the latest firmware 1.00(AAKL.21)C0
I want to add a DNS entry for a hostname that contains a "-", but I get an error saying that the hostname is invalid; removing the "-" works fine...but I need the "-"! I found a report on AAISPs support forum mentioning that there was an open bug in October 2016, and the release notes for FW21 mention a fix for a similar sounding problem in FW16 (early 2017) - so it looks like it may have been fixed then broken again:
[# 28126 ][ ITS #150901124] [VICA#1404707] VMG8324 dashes not allowed
How can I report a defect to tech support?
Thanks,
Gary
#CPE_April
0
Accepted Solution
-
Hi Gary,
After checking, it's a known issue. We will release new fw to fix it in Sep/2018. You can download new fw via website once solution is released.0
All Replies
-
Hi Gary,
After checking, it's a known issue. We will release new fw to fix it in Sep/2018. You can download new fw via website once solution is released.0 -
Excellent, thanks for the update!
0
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