user and pasword for amg1302-t10c

foward
foward Posts: 1  Freshman Member
edited August 2018 in Smart Home Product
hi , i reset mi modem and i can't enter with the default user-password admin-1234 , i read the forums and the guides but they are about amg1302-t10B and i have the amg1302-t10c and i don't found a guide for my modem. thanks 

#CPE_Aug

All Replies

  • Zyxel_Support_CPE
    Zyxel_Support_CPE Posts: 188  Zyxel Employee
    First Anniversary

    Hi forward,


    May I know if you press "reset" button over 10 seconds? You can check if press it for 10 seconds or until the power LED begins to blink and then release it. After that, the defaults have been restored and then device restarts.


    If above steps cannot help you to recover, please help to check:

    1.      login password is the same as the label of your device or not?

    2.      Where is your location and service provider (ISP)?

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