General Information FAQs

Zyxel_Support

[General]

• What is Multy Plus (WSQ60)?

• How is Multy Plus (WSQ60) different from Multy X(WSQ50)?

• How much WiFi coverage will I get with Multy Plus (WSQ60) ?

• What kind of Internet type does Multy Plus (WSQ60) support?

• Which Bluetooth technology does Multy Plus (WSQ60) use?

• Does Multy Plus (WSQ60) have a web interface for configuration?

• Is it mandatory to register an account before setting up Multy Plus (WSQ60)?

• Where can I mount my Multy Plus (WSQ60)?

• What is Band Steering?

• Does Multy Plus (WSQ60) replace my modem?

• Can I still use Multy Plus (WSQ60) if the modem provided by my ISP has a built-in WiFi router?

• What is daisy chain?

• How to check the signal strength via Multy app?

• Does Multy Plus (WSQ60) have a DHCP server?

• How to find the WAN address(IPv4) of Multy Plus (WSQ60)?

• What is standard mode?

• What is bridge mode?

[Hardware]

• Does Multy Plus (WSQ60) have a WPS button?

• How long is the power cord of Multy Plus (WSQ60)?

[APP]

• What functions can I manage using Multy App?

• Where can I download the APP of Multy Plus (WSQ60)?

• What are the version requirements for Android and iOS for Multy Plus (WSQ60) App?

[LED]

• What does Blue Solid LED mean?

• What does Blue Blinking LED mean?

• What does Red Solid LED mean?

• What does Red Slow Blinking LED mean?

• What does Red Fast Blinking LED mean?

• What does White Solid LED mean?

• What does White Blinking LED mean?

[WiFi Network]

• What is Employee WiFi?

• What is Visitor Network?

• What is the difference between Employee WiFi and Visitor Network?

• What type of WiFi security does Multy Plus (WSQ60) use?

• How many wireless devices does Multy Plus (WSQ60) support?

• How to check the signal strength via Web GUI?

• Should I use the same SSID for 2.4GHz and 5GHz in Multy Plus (WSQ60)?

• What channels are used for Admin WiFi, Employee WiFi and Visitor Network?