How do I change the PPPOE settings within my Multy X setup without deleting an entire Multy X site??

shayanitalia
shayanitalia Posts: 10  Freshman Member
edited September 2018 in Multy WiFi System
How do I change the PPPOE settings within my Multy X setup without deleting an entire Multy X site?? Surely if. I change my ISP I should be able to do this like any other router but can’t seem to find where to do it within the app! Please help...I need to update the username and password for my new service provider. 

#MultyX_Sep

All Replies

  • Zyxel_Steven
    Zyxel_Steven Posts: 246  Zyxel Employee
    @shayanitalia,
    We will evaluate this features request.
    Currently, Multy X does not support to modify WAN configuration after installation.
    So, if you want to change the PPPOE settings, you need to reset and reinstall Multy X to activate new WAN configuration.
  • KAI
    KAI Posts: 5  Freshman Member
    @Zyxel_Steven hope this feature...
  • odifoke
    odifoke Posts: 29  Freshman Member
    First Anniversary 10 Comments
    Have 3x Multy, would also like to switch to PPPOE without deleting site and spending a long time adding everything back in.
  • Zyxel_Steven
    Zyxel_Steven Posts: 246  Zyxel Employee
    edited November 2018
    @odifoke,
    Currently, Multy X cannot change WAN setting after installation.
    If you want to change to PPPoE, please delete/reset your Multy X WiFi system and re-install it to get new WAN configuration.

Consumer Product Help Center