loss of connection with sky tv

Philis66
Philis66 Posts: 1  Freshman Member
edited January 2019 in Smart Home Product
anybody having sky tv issues

#CPE_Oct_2018

All Replies

  • Penny
    Penny Posts: 65  Ally Member
    Can you share which ZYXEL product you have and its firmware version?
    Is there more explain about this problem?
  • I've got a VMG3925-B10B with Post Office Fibre, I can get an IP address to my sky hd boxes (1 in on ethernet the other is on Wi-Fi) but it fails to connect to the Sky On-Demand service.
    Was working before with my old Netgear router without any issue.
  • YeK
    YeK Posts: 137  Ally Member

    Hi Amdavies,

    Are both your sky hd boxes use for the IPTV scenario?

    If yes, you may need to enable the IGMP Proxy on GUI broadband page.


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