VMG1312-B10D with V5.13(AAXA.7)C0 firmware can't upgrade to V5.13(AAXA.8)C0

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jelv
jelv Posts: 4 image  Freshman Member
edited November 2018 in Smart Home Product
When I attempt to upload the new firmware I get this:


Why and how do I get round this?

#CPE_Oct_2018

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  • jelv
    jelv Posts: 4 image  Freshman Member
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    Had another go using a different PC and eventually got it to work.

    They really have given the UI an extensive workover. The good thing is that it is responsive and works well on a mobile device.
  • Kingdavid
    Kingdavid Posts: 7 image  Freshman Member
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    Have the same problem 
  • YeK
    YeK Posts: 150 image  Master Member
    First Comment Friend Collector Sixth Anniversary
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    Hi Kingdavid,


    I upgrade fw on my VMG1312-B10D from .7C0 to .8C0 and don’t have same issue as yours. What are browser and its version you use? You may try to clean cookie or find another PC/laptop to try again.  


  • Kingdavid
    Kingdavid Posts: 7 image  Freshman Member
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    Hi
    I receive an error message. I tried with chrome and with explorer, the same message 
    I will try to delete cookies as you suggested 
    Thanks

    David

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