Illegal image when attempting to update VMG1312-B10D firmware
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VMG1312_B10D
Posts: 1
I have a Zyxel VMG1312-B10D on firmware version V5.13(AAXA.5)C0 (released July 2017).
My ISP is Zen internet and they do not require an ISP specific firmware version.
I am trying to update the firmware but keep encountering an error 'illegal image' followed by the router rebooting. I am using the .bin file as instructed.
There are two new versions of the firmware available...5.13(AAXA.7)C0 (released Dec 2017) and 5.13(AAXA.8)C0 (released Oct 2018). I have tried installing both but neither will work.
I have tried in Chrome and Internet Explorer...I am running on Windows 10.
Any suggestions of what I should try next?
#CPE_Nov_2018
My ISP is Zen internet and they do not require an ISP specific firmware version.
I am trying to update the firmware but keep encountering an error 'illegal image' followed by the router rebooting. I am using the .bin file as instructed.
There are two new versions of the firmware available...5.13(AAXA.7)C0 (released Dec 2017) and 5.13(AAXA.8)C0 (released Oct 2018). I have tried installing both but neither will work.
I have tried in Chrome and Internet Explorer...I am running on Windows 10.
Any suggestions of what I should try next?
#CPE_Nov_2018
0
All Replies
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Hi VMG1312_B10D,
Try to clear the browser cache to see if the firmware upload process can succeed.0
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