VMG 3925 Firmware Update.

Richsherman
Richsherman Posts: 2  Freshman Member
edited November 2018 in Smart Home Product
Hi, can anybody help please, am trying to update the firmware on my router, have downloaded the new firmware that came out at the end of October, but cannot find the "firmware update" line when in the maintenance section of the router. Is there another way or am I missing something??
                                                  Cheers Rich
#CPE_Nov_2018

All Replies

  • Zyxel_Support_CPE
    Zyxel_Support_CPE Posts: 187  Zyxel Employee
    Hi Richsherman,

    May I know where you got VMG3925? From ISP or retail store? What’s firmware version of your device?
  • Richsherman
    Richsherman Posts: 2  Freshman Member
    Hi, thanks for your reply. Have been told by my ISP that the firmware is preset and the function to update has been locked out. So problem is solved, thanks anyway.