How to upgrade firmware of vmg 3312-T20a

Drf
Posts: 1
I just bought a vmg3312-t20a vdsl modem and router and can't for the life of me upgrade it's firmware. I downloaded all three of the available firmware upgrades from zyxel's site ABFX.0 ABFX.1 and ABFX.3 but when I try to upload any of them to the router I'm told that "Image uploading failed. The selected file is an illegal image."
As a side note I notice that the firmware currently installed in the router is designated (ABIV.2) instead of ABFX.?
Anyone have any idea what the problem is and how to solve it?
#CPE_Dec_2018
#CPE_Dec_2018
0
All Replies
-
Hi Drf,
Firmware 5.30(ABFX.3)C0 is for xDSL Annex A version, your current firmware ABIV.2 is used in Annex B. We cannot upgrade firmware between them.
You may need to connect to your internet service provider for firmware upgrade request.
0
Categories
- 8.1K All Categories
- 1.6K Nebula
- 60 Nebula Ideas
- 54 Nebula Status and Incidents
- 4.4K Security
- 224 Security Ideas
- 963 Switch
- 45 Switch Ideas
- 868 WirelessLAN
- 20 WLAN Ideas
- 5.2K Consumer Product
- 139 Service & License
- 268 News and Release
- 53 Security Advisories
- 12 Education Center
- 573 FAQ
- 273 Nebula FAQ
- 132 Security FAQ
- 73 Switch FAQ
- 72 WirelessLAN FAQ
- 7 Consumer Product FAQ
- Documents
- 34 Nebula Monthly Express
- 71 About Community
- 44 Security Highlight
Consumer Product Help Center
