VMG - Access to my hard disk from internet

Options
Braudo
Braudo Posts: 5  Freshman Member
edited April 2019 in Smart Home Product
Dear all,
I have an hard disk connected to my router. I would like to enter when I'm connected to internet.
I have subscription to a DNS service, and I.have opened port 21, I have setted the port forwarding in order to reach the device, but after all this step I'm not able to connect to the hard disk.
Please can you help me?

#SP_Apr_2019
«1

Comments

  • Teemo
    Teemo Posts: 55  Ally Member
    Options
    What is the model name of your router? And firmware version is?
  • Braudo
    Braudo Posts: 5  Freshman Member
    Options
    This is the s/n  S182V28015873
    and this the firmware number V5.13(ABLZ.1)b7_20180810
    I hope with this information you can help me.
    Regards.
    Emanuele
  • Braudo
    Braudo Posts: 5  Freshman Member
    Options
    Anybody can't help me?
  • Mijzelf
    Mijzelf Posts: 2,607  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    Options
    That connected disk, is that an USB- or a network disk? Can you access it from your LAN? How?
  • Braudo
    Braudo Posts: 5  Freshman Member
    Options
    Is connected an USB on the router. I can access to mg hd when i connected to my wifi.
    But I would like to connect.when I'm out home by ftp.
  • Mijzelf
    Mijzelf Posts: 2,607  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    Options
    Can you connect by ftp on your LAN? If you can't on your LAN, you won't be able on WAN.
  • Braudo
    Braudo Posts: 5  Freshman Member
    Options
    Yes I can. I manage the hd only when I connect to Wi-Fi at home.
  • Mijzelf
    Mijzelf Posts: 2,607  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    Options
    OK. FTP is an old protocol, which predates the use of NAT routers, and the portforwards are a bit hard.
    FTP uses at least 2 ports, one command port (usually 21), and a data port, which on most servers at random is chosen from the range 1024...65535. As it's not convenient to forward them all, you'll have to look at the FTP server settings to see if you can limit the dataport range. A range of 10 or 20 is enough for single person usage, and you'll have to forward that whole range.

  • NeAl
    NeAl Posts: 77  Ally Member
    First Anniversary
    Options
    Could you try using sftp instead of ftp?
    IIRC you need to enable ssh in remote management.
  • YeK
    YeK Posts: 150  Master Member
    First Anniversary 10 Comments Friend Collector
    Options
    Hi all,

    I think it's difficult to reach because router isn't assigned IP to usb port. 


Consumer Product Help Center