Deactivate Aishield

edited September 2019 in Multy WiFi System
I have a trial version of ai shield. How do i deactivate it?


Accepted Solution

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  • Lomprayah
    Lomprayah Posts: 24
    Third Anniversary
     Freshman Member
    Hi, my free trial period is now over, i only want to use parental control in the multy app, how do i do that?
  • Zyxel_Eric
    Zyxel_Eric Posts: 279
    First Answer First Comment
     Zyxel Employee
    edited September 2019
    Hi @Lomprayah,
    After the license expired, the frontpage of AiShield will have a renew button, please click it, and check the license of you AiShield actually expired.
    Then, back to the Multy App, the parental control button should be able to click. If the button cannot click, please refresh the app.
    If you have multiple Multy Sites, please click "Switch Site" on the Menu of Multy App, then click "Connect", it can help to refresh all Multy Sites.

  • Lomprayah
    Lomprayah Posts: 24
    Third Anniversary
     Freshman Member
    Thanks, now it works i must have tried 1 day to early. 

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