home light not lit

wychwar
wychwar Posts: 4  Freshman Member
edited January 2020 in Smart Home Product
The power and Ethernet lights are green the home is off. Is this equipment kaput?


#Others_Jan_2020

All Replies

  • Zyxel_Lukas
    Zyxel_Lukas Posts: 213  Zyxel Employee
    Hello @wychwar,

    what is the exact model name?
  • wychwar
    wychwar Posts: 4  Freshman Member
    PLA4201
  • Penny
    Penny Posts: 65  Ally Member
    edited January 2020
    In addition to HomePlug LED no light, do you encountered other problem?

    About HomePlug LED off, it means your PLA4201 does not connect to other powerline device. Do you have only one PLA4201 or more than one?


  • wychwar
    wychwar Posts: 4  Freshman Member
    Hello Penny,  I have a pair of the PLA4201 devices. Have replaced them with a pair of D-link powerline adapters that are working O.K.
    Curious as to whether the Zyxel items are defunct as they were working perfectly.