Please Help - Zyxel mobile Wi-Fi - LTE2566-M634

Dylan
Dylan Posts: 1
edited January 4 in Mobile Broadband
Vodafone let me down on my home broadband activation and thus have been sent an activated data sim from Vodafone to use with my new Zyxel mobile wifi unit. I can connect to the Zyxel WiFi but it keeps saying ‘ no internet ‘. The sim is active and works in other devises. 

Anyone have any ideas? I’m desperate as I need to work from home due to Covid 


#SP_Mar_2020

Comments

  • Zyxel_Support_CPE
    Zyxel_Support_CPE Posts: 188  Zyxel Employee
    First Anniversary
    edited March 2020
    Hi Dylan , can you check Network Connection information on LTE2566 display screen whether get WAN IP(Menu>Network Connection)? If LTE2566 not get WAN IP, then check APN information on web GUI if it setup as your Network service provider accepted(Access GUI 192.168.1.1>Configure>Network>WAN>Dial-Up Profile:Manual>check APN)?

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