VMG3925-B10B Firmware update

capsndave
Posts: 4
Freshman Member

I would like to update the firmware on my VMG3925-B10B router. I followed the instructions however the Firmware selection in the Maintenance menu is just not there in the list. What's going on?
#SP_May_2020
0
All Replies
-
@capsndave,Can you take a screenshot to show why you can't find the way to upgrade the firmware? The firmware upgrade page should be at Maintenance > Firmware Upgrade.You should download the firmware first from Zyxel's FTP. Unzip the zip file and select the .bin file to upgrade. Please make sure the firmware ID is the same, otherwise, it won't allow you to upgrade firmware. The latest version I can see is 5.13(AAVF.13)C0.
ftp://ftp2.zyxel.com/VMG3925-B10B/firmware/VMG3925-B10B_5.13(AAVF.13)C0.zip
0 -
Hi Many thanks for your response. That the firmware I downloaded intending to upload to the router. It seems a little crazy but the firmware option is missing from the list as per the image attached. - Hope you can make it out.0
-
What user account do you use to log in? Have you tried admin account?0
-
Btw. My current firmware version is V5.11(AAVF.3)C00
-
1
-
Thanks Hummel. That's a good point. The're are 2 accounts on the router 'user' and 'admin'. That might be the root of my problem. B/w D1
-
justy press the reset button on the back while its on then turn it off and on0
Categories
- All Categories
- 195 Beta Program
- 1.7K Nebula
- 93 Nebula Ideas
- 63 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 52 Switch Ideas
- 919 WirelessLAN
- 28 WLAN Ideas
- 5.4K Consumer Product
- 173 Service & License
- 296 News and Release
- 65 Security Advisories
- 14 Education Center
- 1K FAQ
- 453 Nebula FAQ
- 258 Security FAQ
- 100 Switch FAQ
- 115 WirelessLAN FAQ
- 22 Consumer Product FAQ
- 67 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 69 About Community
- 52 Security Highlight
Consumer Product Help Center
