Red light

Per Elfving
Per Elfving Posts: 1
edited September 2020 in Smart Home Product
My second node is disconected and ligts red. I tryed diffrent locations close to primary node. 5-7 m distance. Same result. Deleted the node and added it again. Still red. What is wrong

All Replies

  • Zyxel_Eric
    Zyxel_Eric Posts: 279  Zyxel Employee
    First Answer First Comment
    Hi @Per Elfving

    1. What is the model of your devices?
    2. Have you ever reset the second Multy by press the reset button for 10 seconds?
    3. Please make sure there isn't a wall or any obstacle between two nodes while the installation.

    Best Regards,

Consumer Product Help Center