Internet light always red

kumar

I recently got a AMG1202-T10B N lite modem. Followed all instructions, but Internet LED is solid red. Cannot connect to internet. Can connect with other modem.

tonygibbs16

Hello @kumar

FRoom looking in the user guide at ftp://ftp.zyxel.com/AMG1202-T10B/user_guide/ the Internet LED being Red suggests a configuration issue or no response from your Internet Service Provider (ISP).


Are there any errors in the log file of your router, such as CHAP authentication failed or PPPoE failures?

I hope that this in helpful.

Merry Christmas and Happy New Year.

Tony