Internet light always red

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kumar
kumar Posts: 2  Freshman Member
I recently got a AMG1202-T10B N lite modem. Followed all instructions, but Internet LED is solid red. Cannot connect to internet. Can connect with other modem.

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  • tonygibbs16
    tonygibbs16 Posts: 841  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer
    edited December 2020
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    Hello @kumar

    FRoom looking in the user guide at ftp://ftp.zyxel.com/AMG1202-T10B/user_guide/ the Internet LED being Red suggests a configuration issue or no response from your Internet Service Provider (ISP).


    Are there any errors in the log file of your router, such as CHAP authentication failed or PPPoE failures?

    I hope that this in helpful.

    Merry Christmas and Happy New Year.

    Tony

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