Accidentally switch to bridge mode

Bkava Posts: 1
edited October 2020 in Smart Home Product
In the app, I was looking around and accidentally switched to bridge mode.  After it came back up, I switched immediately back to NAT mode.  Ever since then our devices won’t join wifi and the primary multi router goes back and forth from white to steady red status.  HELP! 

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 922
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 500 Comments
     Zyxel Employee
    Dear Sir,

    1.What is your multy device model?
    2.Please kindly provide your network topology
    3.Can you record a video of the symptom?
    4.Have ever reset your multy device?
    5.Does the connection auto recover?
       If yes, how long does it take? 
    6.Please send the feedback on the multy APP. We'll analyze the log on it.
       And contact you via the email.

    Best regards,

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