Can't see SSID with nebula

PeterUK
PeterUK Posts: 2,702  Guru Member
First Anniversary 10 Comments Friend Collector First Answer
edited April 2021 in Nebula

I'm trying to setup a NWA1123-AC-HD on firmware 6.10(ABIN.8) with nebula but even the open SSID test in nebula does not show up!

When a login to the AP I get:

Ethernet: This access point is directly connected to a local network. IP Address: 192.168.252.1

Internet: This access point is connected to the Internet. Nebula Connectivity

Status: This access point is successfully connected to the Nebula.

Nebula Control Center

Activation Status: This access point has been registered to the Nebula.

Use Proxy to Access

NCC:no

What I'm I doing wrong? Tried a reset too

Thanks for any help

In standalone mode for now

All Replies

  • Zyxel_Joslyn
    Zyxel_Joslyn Posts: 360  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hi @PeterUK

    We might need to wait some more time for the NWA1123-AC-HD to go online because AP will apply the Nebual default configuration when it connects to NCC the first moment and waits to receive the configurations from NCC. This will take around 10-20 minutes. If the AP goes online, but you still cannot see the correct SSID, can you let the AP back to NCC online first? And please provide your org/site name and enable the ZYXEL support for me. I will help to check the AP status.

    Joslyn. 
  • PeterUK
    PeterUK Posts: 2,702  Guru Member
    First Anniversary 10 Comments Friend Collector First Answer

    Ok I did it wrong and got it working what I did wrong was make the site then added the AP to Inventory and not linking it to the a site.

    Thanks


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