Usg 110 does not start after push reset button, sys light never stops blinking

Miko88
Miko88 Posts: 2
First Comment Second Anniversary
edited April 2021 in Security
Good evening, after resetting my usg 110 using the front reset button, the firewall no longer starts and the sys light never stops blinking.
I can only access it via the serial console. I have already tried the firmware restore procedure via ftp but the firewall returns an error when it tries to apply the system default configuration.
Some idea? Thank you

Accepted Solution

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,206  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary
    Answer ✓

    Hi @Miko88

     

    You can refer to the following procedure:

    STEP1. Do reset USG110 again.

    Press reset button 10 seconds and release.

    (Option) STEP2. If reset fails you can refer to attachment firmware recovery procedure.

    (Option) STEP3. If still appear error please provide screenshot to us.

    Thanks.



    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,206  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary
    Answer ✓

    Hi @Miko88

     

    You can refer to the following procedure:

    STEP1. Do reset USG110 again.

    Press reset button 10 seconds and release.

    (Option) STEP2. If reset fails you can refer to attachment firmware recovery procedure.

    (Option) STEP3. If still appear error please provide screenshot to us.

    Thanks.



    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L

  • Thanks for the answer, I solved it by doing a new reset with the button. After restoring the firmware I actually didn't do it. Thank you

Security Highlight