Upgrade to ZLD 4.35 fail (Zywall 310)

Niviteka
Niviteka Posts: 17  Freshman Member
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edited April 2021 in Security

When we try to update the firmware on Zywall 310, the firmware is downloaded, a reboot occurs and the entire firewall does not work. (wait for 20 min)

When we restart Zywall again, the old firmware is loaded, and the new one shows that it is not for Zywall 310, but for SHARE1100 ver 4.35 (YYYY.0) (as in the picture). We tried to update both automatically and through a local file. The firmware file was downloaded through the portal.myzyxel.com.

The result is the same.

Where to download the correct firmware file?

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