SSO Agent Loggin

MCFH
MCFH Posts: 1  Freshman Member
Fourth Anniversary
edited April 2021 in Security
Hi there, I have setup SSO Agent on my domain controller and it all seems to work correctly but the logging is crazy - 200Mb a day and it never truncates despite the archive and log rotation interval being set to 10Mb. It goes on logging until the server runs out of disk space:
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:53 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:53 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() invoked.
[2017/11/29 07:22:55 AM] [Operation] [TRACE] ReceivedEvents = 0, ProcessedEvents = 0, RejectEvents = 0
[2017/11/29 07:22:55 AM] [System] [DEBUG] SSOAgentService.CheckNewEvent() completed.

Can we also have a setting to change the log file location please so it is not on my main system volume?

Thanks
Mark

Comments

  • [Deleted User]
    [Deleted User] Posts: 118  Ally Member
    5 Answers First Comment Friend Collector Fifth Anniversary
    Dear @MCFH

    I would suggest you contact us directly by phone, so we can do a remote session do investigate. Pick your local support number from 
    http://support.zyxel.eu/Support/30062/30085/en-GB/Portal/ContactUs 

    kind regards
    mark
  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary
    edited February 2019
    I have now same problem!!! 

    2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:50 PM] [Operation] [TRACE] Accepted connection from {172.16.0.5}:{33782}.
    [2019/02/12 01:14:50 PM] [Operation] [INFO] status: True and package.Status 16 
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646
    [2019/02/12 01:14:51 PM] [Operation] [TRACE] ReceivedEvents = 27236, ProcessedEvents = 1756, RejectEvents = 26646

    How i can to limit SSO Agent log?
  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    50 Answers 500 Comments Friend Collector Fourth Anniversary
    @Grant
    Regarding to this case,
    we will enhance this feature on SSO agent application in Q4.
    Charlie
  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary
    My SSO Agent on PDC generate 2mb log per second!!!!
    I Can't wait Q4 !! 
    I think it happened after switching to firmware  4.33
  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary

    Q4...

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,396  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @Grant,

    In the new SSO agent version, we will not only fix the large amount of log issue but also support Windows server 2016 and 2019.

    The new release plan is changed from 2019 Q4 to Jun. 2020.

  • Proxinfo
    Proxinfo Posts: 5  Freshman Member
    First Comment Friend Collector

    So when the new version will be available?

    So many time to deliver a product that should be available since a long time...

  • Zyxel_Vic
    Zyxel_Vic Posts: 282  Zyxel Employee
    25 Answers First Comment Friend Collector Seventh Anniversary

    Hi @Proxinfo

    The planned schedule is June 2020.

  • Proxinfo
    Proxinfo Posts: 5  Freshman Member
    First Comment Friend Collector
    edited February 2020

    Are you serious?

    We've many problems because of use on Windows 2016 server and now it's obsolete and we use Windows 2019 without success...

    Maybe we should go to another zyxel's competitor...

  • Grant
    Grant Posts: 48  Freshman Member
    First Answer First Comment Friend Collector Sixth Anniversary

    I migrated the agent to a workstation with an SSD. I clear the log through the scheduler. Degradation of SSD 2% in 3000 hours. But now everything works stably.

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