zywall usg210 - SMTP authentication parameters vanished

phphil
phphil Posts: 39  Freshman Member
First Comment Friend Collector Fifth Anniversary
edited April 2021 in Security

We just noticed that we don't receive anymore the Daily report via email, I checked under Configuration > Log & Report > E-mail Daily Report and I discovered that the SMTP autentication config parameters are not there anymore. I'm talking about the 3th red squared section.

Untitled Image

We recently upgraded the firmware to the latest version (is that a known issue?)

And we also recently enabled SecuReporter.


How/where can I fix configuration in order to receive again the Daily report?


Thank you

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,271  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @phphil ,

    Which firmware version are you using before upgrading to the current one and can you send your original config file to us in private message to check further?

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  • phphil
    phphil Posts: 39  Freshman Member
    First Comment Friend Collector Fifth Anniversary
    edited February 2020

    Thank you for the reply Zyxel_Jerry,

    Unfortunately is not possible for me to send the config file due to our security policy, but I may be allowed to communicate privately certain config parameters.


    Before the latest upgrade, the firewall was running the closest one: Version V4.35(AAPI.0)

    currently we are on 4.35(AAPI.2)


    Currently we cannot see the SMTP authentication section, as shown in the following screenshot:

    Missing_SMTP_config.PNG


    Which specific information can I provide to you?

    Thank you

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,271  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @phphil ,

    This configuration had been moved to Notification > Mail Server

    You can find the SMTP Authentication settings here.

    CONFIGURATION > System > Notification > Mail Server

    image003.png


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  • phphil
    phphil Posts: 39  Freshman Member
    First Comment Friend Collector Fifth Anniversary

    Thank you,

    Some parameters was changed, apparently from the firmware update

    solved

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