[NEBULA] Nebula Control Center account credentials lost

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NearcoSG
NearcoSG Posts: 1 image  Freshman Member
edited April 2021 in Nebula

Due to changes in our company we need to reset the NCC account.

How can I do? Thanks. Br.

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  • Zyxel_Jason
    Zyxel_Jason Posts: 432 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
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    Hi @NearcoSG ,

    Welcome to Zyxel community!

    If you want to change your password of NCC account, you may go to Account>Profile and click the link at the bottom of the page.

    image.png

    After you login to myZyxel.com, click "Account" on the top-right corner, then you should be able to change your password.

    image.png image.png

    Remember to click Submit to save the new password.

    Hope it helps.

    Jason

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