Not open a site web

CiroB
CiroB Posts: 4  Freshman Member
First Comment
edited April 2021 in Security 
Hello,
I own a USG40, suddenly a specific website that I use daily does not open from any PC on the net.
provided that I have not changed anything in the zywall configuration.
someone can elucidate me I don't know where my head is going anymore.
thank you

All Replies

  • PeterUK
    PeterUK Posts: 3,391  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    Do you use any UTM options?

    The site could be blocking you or a routing issue so run in the USG diagnostic > network tool a TRACEROUTE IPv4

  • CiroB
    CiroB Posts: 4  Freshman Member
    First Comment 
    Thanks for the reply.
I don't use utm profiles.
here is the result of the traceroute. (for privacy I covered the addresses)
  • PeterUK
    PeterUK Posts: 3,391  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited February 2020

    Why can't you just post the site?

    From what I can make out of a bad screenshot the USG can ping the site so maybe run a tracetcp from a PC.

    https://simulatedsimian.github.io/tracetcp.html

  • CiroB
    CiroB Posts: 4  Freshman Member
    First Comment
    The site is www.difesa.it
  • PeterUK
    PeterUK Posts: 3,391  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited February 2020

    I suspect the site is blocking you can you run a tracetcp from a PC?

    Can you get another WAN IP? or by connecting a PC to the modem?

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,283  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @CiroB

    After failed to access the specific website.

    You can go to Monitor > Log > View Log to check which rule blocked the specific websites.

    image002.png


    Untitled Image

    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP!
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