USG 1100 unexpected reboots again. HELP!!!

Options
alexey
alexey Posts: 193 image  Master Member
First Comment Friend Collector Eighth Anniversary
edited April 2021 in Security

Today starts unexpected reboots. Again.

Debug log in attach.

db.txt


All Replies

  • Zyxel_Vic
    Zyxel_Vic Posts: 323 image  Zyxel Employee
    25 Answers First Comment Friend Collector Eighth Anniversary

    Hi @alexey

    We're sorry to hear about this and we're now analyzing the log you gave to us. Few question we'd like to learn regarding to the issue you met.

    1. Is this a just happened issue? or it just happened after upgrading your firmware
    2. Are the UTM features enabled on your device?
    3. How frequently this issue happens on your site?
    4. Can you send your configuration file to us in private message?


  • alexey
    alexey Posts: 193 image  Master Member
    First Comment Friend Collector Eighth Anniversary

    hi @Zyxel_Vic , sent all info in pm.

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）