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afherediar
afherediar Posts: 1 image  Freshman Member
Fifth Anniversary
edited April 2021 in Security

Hello.

I,m trying to make a connection using local User Authentication. Adding a user, sending config email, applying it. But no connection established.


Captura de Pantalla 2020-03-23 a la(s) 11.20.05.png Captura de Pantalla 2020-03-23 a la(s) 11.23.04.png


Thank you.

All Replies

  • Zyxel_Vic
    Zyxel_Vic Posts: 323 image  Zyxel Employee
    25 Answers First Comment Friend Collector Eighth Anniversary

    Hi @afherediar

    Can you add our support account into your Orchestrator GROUP's admin authority and give us your Org. name so that we're able to check on your settings directly?

    To add the user into the admin group, you can go to GROUP--> Configuration --> Administrators and put our support account in here.

    The support account: cso_security@zyxel.com.tw and sdwan-its@zyxel.com.tw

    Screen Shot 2020-03-24 at 15.17.48.png


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