Can't log in need help!!

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PeterUK
PeterUK Posts: 4,264 image  Guru Member
250 Answers 2500 Comments Friend Collector Eighth Anniversary
edited April 2021 in Security

so I upgraded my VPN300 to 439ABFC0ITS-WK32-r95472 I put in my password it then asks my to change my password which I did I then tried to log in with the password and it just throws me back to the login screen. I cleaned my browser history same thing.

I then did a reset and same problem!

Felling really sorry for myself for upgrading now :(

Please tell me and how there is a way to change the active firmware.

Accepted Solution

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  • PeterUK
    PeterUK Posts: 4,264 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    edited August 2020

    crisis averted!

    Thanks you PuTTY SSH and zyxel cli_reference_guide

    For any having trouble like me

    configure terminal

    show version

    set firmware boot number 1 or 2

    firmware 439ABFC0ITS-WK32-r95472 is bad!


  • Zyxel_Emily
    Zyxel_Emily Posts: 1,462 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    We apologize for the inconvenience.
    The root cause is the multilingual of the web GUI.
    We will build the firmware again and release it to you later.
  • PeterUK
    PeterUK Posts: 4,264 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary

    Thanks for the quick fix update have just installed 439ABFC0ITS-WK32-r95521 and can get to the GUI :)


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