ContentFilter availability

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kyssling
kyssling Posts: 107
First Comment First Answer Friend Collector Sixth Anniversary
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edited April 2021 in Security
Hello,
we have problems with availability ContentFilter service. USG110 - FW V4.38(AAPH.0)ITS-WK26-r94697

Example from log :
2020-07-31 12:02:23 notice / Content Filter / Service is available now
2020-07-31 12:01:44  alert / Content Filter / Service is unavailable now

and few examples :
2020-07-30 16:16:31  alert/warning-web-sites/WEB WARNING/www.vbktrade.cz          : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)
2020-07-30 09:43:28  alert/warning-web-sites/WEB WARNING/detectportal.firefox.com : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)
2020-07-30 10:03:33  alert/warning-web-sites/WEB WARNING/www.oldiesradio.cz       : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)
2020-07-30 13:03:51  alert/warning-web-sites/WEB WARNING/postsignum.ttc.cz        : Service is unavailable, error code 10, Rule_id=11, SSI=N (Content Filter)

Very thanks for answer Vaclav







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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
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    We are aware of this symptom and we are investigating it.
    We will send you feedback once we come to a conclusion.
  • kyssling
    kyssling Posts: 107
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    Hello, is there any new info?
  • Skylink
    Skylink Posts: 32
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    edited September 2020
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    any news?





  • kyssling
    kyssling Posts: 107
    First Comment First Answer Friend Collector Sixth Anniversary
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    Hi, last advice from Zyxel is for me : update firmware to 4.39. But I am now carefull, holiday/hospital i dont want more problem with device ...

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
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    We suggest you upgrade USG60W to 4.39 to prevent the issue.
  • Skylink
    Skylink Posts: 32
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    thank you
  • kyssling
    kyssling Posts: 107
    First Comment First Answer Friend Collector Sixth Anniversary
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    Mazbe better upgrade to 439AAPH0ITS-WK32 ?
    For example fixed :
    "Fix: The continue action of content filter unrated warning page does not work."



  • Zyxel_Emily
    Zyxel_Emily Posts: 1,499
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
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    Hi @kyssling,

    4.39 WK32 is removed and the latest firmware 4.39 WK36 will be released recently.

  • Wolfgang
    Wolfgang Posts: 39
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    I can not find WK36, nor on the Firmware thread nor on support.zyxel.eu

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