ATP 500 freezes when BWM is turned on

Ver_Nik
Ver_Nik Posts: 3
Friend Collector First Comment
edited April 2021 in Security
Good afternoon, there is ATP500, it works stably, the firmware costs 4.55. But as soon as I turn on and configure BWM, after a while with BWM turned on, it just stops responding to pings from LAN and WAN. Only a physical reboot of the device helps. Tell me what could be the matter, I have already tried everything, or is it a factory defect?

The moment it stops working, the photo in the picture
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  • Zyxel_Emily
    Zyxel_Emily Posts: 1,278  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    The firmware is sent to you in private message.
    Upgrade ATP500 to this version and share the result with us.
  • Напишите свой комментарийGood afternoon, tell me this is not the same as V4.55 (ABFU.0) ITS-WK38-r96153?Zyxel_Emily said:
    The firmware is sent to you in private message.
    Upgrade ATP500 to this version and share the result with us.

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,278  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    The firmware sent to you in private message contains 4.55 (ABFU.0) ITS-WK38-r96153 plus BWM fix.

  • @Zyxel_Emily  Thank you, as I check, I'll unsubscribe. Have a nice day

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