Help Please usg310
Freshman Member
Hi everyone,
I was having some issues with my usg 310 so I thought i would go back to the previous firmware . I must of changed the password when I switched to the new firmware because after I went back to old firmware and rebooted everything is working but I can not get into the router. It tells me my password is wrong than locks me out . I can not for the life of me remember old one. Is there a way i can change firmware back from my zyxel, or is there anything else i can do. Normally I would just reset but I have certain settings setup that I did not do and I quite honestly wouldn't know how to. Please help me .
Thank you
I was having some issues with my usg 310 so I thought i would go back to the previous firmware . I must of changed the password when I switched to the new firmware because after I went back to old firmware and rebooted everything is working but I can not get into the router. It tells me my password is wrong than locks me out . I can not for the life of me remember old one. Is there a way i can change firmware back from my zyxel, or is there anything else i can do. Normally I would just reset but I have certain settings setup that I did not do and I quite honestly wouldn't know how to. Please help me .
Thank you
0
All Replies
-
Follow the steps in FAQ to backup the configuration file and reset the password.
https://businessforum.zyxel.com/discussion/1558/how-to-backup-running-configuration-if-forgot-password
0
Master Member
Categories
- All Categories
- 439 Beta Program
- 2.8K Nebula
- 200 Nebula Ideas
- 126 Nebula Status and Incidents
- 6.3K Security
- 498 USG FLEX H Series
- 323 Security Ideas
- 1.6K Switch
- 83 Switch Ideas
- 1.3K Wireless
- 49 Wireless Ideas
- 6.8K Consumer Product
- 286 Service & License
- 457 News and Release
- 89 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.3K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 96 Security Highlight
