Help Please usg310
Options
Freshman Member
Hi everyone,
I was having some issues with my usg 310 so I thought i would go back to the previous firmware . I must of changed the password when I switched to the new firmware because after I went back to old firmware and rebooted everything is working but I can not get into the router. It tells me my password is wrong than locks me out . I can not for the life of me remember old one. Is there a way i can change firmware back from my zyxel, or is there anything else i can do. Normally I would just reset but I have certain settings setup that I did not do and I quite honestly wouldn't know how to. Please help me .
Thank you
I was having some issues with my usg 310 so I thought i would go back to the previous firmware . I must of changed the password when I switched to the new firmware because after I went back to old firmware and rebooted everything is working but I can not get into the router. It tells me my password is wrong than locks me out . I can not for the life of me remember old one. Is there a way i can change firmware back from my zyxel, or is there anything else i can do. Normally I would just reset but I have certain settings setup that I did not do and I quite honestly wouldn't know how to. Please help me .
Thank you
0
All Replies
-
Follow the steps in FAQ to backup the configuration file and reset the password.
https://businessforum.zyxel.com/discussion/1558/how-to-backup-running-configuration-if-forgot-password
0
Master Member
Categories
- All Categories
- 441 Beta Program
- 2.9K Nebula
- 209 Nebula Ideas
- 127 Nebula Status and Incidents
- 6.4K Security
- 534 USG FLEX H Series
- 338 Security Ideas
- 1.7K Switch
- 84 Switch Ideas
- 1.3K Wireless
- 51 Wireless Ideas
- 6.9K Consumer Product
- 295 Service & License
- 461 News and Release
- 90 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.7K FAQ
- 34 Documents
- 86 About Community
- 99 Security Highlight
