[091804]Login to the devices by ssh or telnet for supporting

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pancho35m
pancho35m Posts: 72  Ally Member
First Anniversary
edited September 2017 in Archive 2017-2020
Hi Team,

if the CSO Team should support the endcustomers and clarify some facts for you before they open a ticket to HQ it makes sense that the support team have access to the devices and can use cli for troubleshooting.

Just think about it.

BR
Pancho

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