[091804]Login to the devices by ssh or telnet for supporting
Options
pancho35m
Posts: 72 Ally Member
Hi Team,
if the CSO Team should support the endcustomers and clarify some facts for you before they open a ticket to HQ it makes sense that the support team have access to the devices and can use cli for troubleshooting.
Just think about it.
BR
Pancho
if the CSO Team should support the endcustomers and clarify some facts for you before they open a ticket to HQ it makes sense that the support team have access to the devices and can use cli for troubleshooting.
Just think about it.
BR
Pancho
1
Comments
-
We have plan to enhanced telnet function for troubleshooting in the future version.0
-
perfect thanks0
Categories
- All Categories
- 395 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 81 Nebula Status and Incidents
- 5.1K Security
- 82 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 914 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 211 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2K FAQ
- 912 Nebula FAQ
- 415 Security FAQ
- 237 Switch FAQ
- 207 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 139 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight