NBG6815 bricked / firmware update

hekm77
hekm77 Posts: 3  Freshman Member
edited April 2018 in Home Router
I have upgraded the firmware today using the web interface. The router did not restart. ´ Power LED is On, 2.4  LED is On and the ethernet cable LED blinks sometimes. Internet does not work and i cant access router web interface. Reset did not help.
The firmware was V1.00(ABBP.5)C0

New firmware version(web interface) V1.00(....7)..
I do not find it on the web page
https://www.zyxel.com/support/download_landing/product/nbg6815_12.shtml?c=gb&l=en&pid=20150807160000&tab=Firmware&pname=NBG6815

#Router_April

Comments

  • Zyxel_Sally
    Zyxel_Sally Posts: 32  Zyxel Employee
    @hekm77
    Many thanks for choosing Zyxel product.

    In order to provide you with a better assistance, 
    We have contacted you via private message to get information. 
    Please check you message box. Thanks. 
  • hekm77
    hekm77 Posts: 3  Freshman Member
    For two weeks I was offered to press the reset button. Only.  :|
    Can someone help me?

  • Asj
    Asj Posts: 1  Freshman Member
    edited April 2018
    I recently purchased NBG6815 and my problem is somewhat similar
    It was working fine for couple of days, however recently It is noticed that I am unable to access the home page or default gateway, I get an error 404 not found, please need some help.
    I checked on Command prompt and I can ping the router , however unable to access the home page, please need some help, The router is fantastic but unable to update the firmware as well
  • Zyxel_Sally
    Zyxel_Sally Posts: 32  Zyxel Employee
    @Asj
    Many thanks for choosing Zyxel product.

    In order to provide you with a better assistance, 
    We have contacted you via private message to get information. 
    Please check you message box. Thanks. 
  • hekm77
    hekm77 Posts: 3  Freshman Member
    Thanks to all.
    I found the solution.

    Recovery NBG6815

    Install Tftpd32
    In the Windows network adapter, manually set the IP address 192.168.1.33, netmask 255.255.255.0
    Copy your firmware file into the tftp directory and name it ras.bin
    Boot up your device holding the WPS (Key) button.
    After the image has been flashed all LEDs will blink.
    I waited 15 minutes.
    My router is available again at 192.168.1.1
  • SupportersAS
    SupportersAS Posts: 4  Freshman Member
    Hi, Sorry for hijacking this thread, but I'm trying to recover my recently "bricked" NBG-419N v2, which got bricked after a firmware update. Can you help me? :)
    Posted a thread about it as well.
  • hkhatri
    hkhatri Posts: 5  Freshman Member
    Hi

    i tried the above steps but the only lights blinking fast are Power and WPS key. The process does not return back with any notice once I press put except transfer of file which happens up to 70-80% and the disappears.

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