Aurora - Message no recording files in the selected period
pancho35m
Posts: 72 
Ally Member
Ally Member
Hi Team,
Before i did the Firmware Update to V1.00(ABEQ3.3)C0 the aurora works fine. i got the notification that there was a detection and i could watch the recording. After the update i only get the notification i can also the notification on the app but when i want to see the recoprding i got this message.
No recording Files in the selected period.
So what is the solution on this case?
Thanks for your help
BR
Pancho
#Others_May_2019
Before i did the Firmware Update to V1.00(ABEQ3.3)C0 the aurora works fine. i got the notification that there was a detection and i could watch the recording. After the update i only get the notification i can also the notification on the app but when i want to see the recoprding i got this message.
No recording Files in the selected period.
So what is the solution on this case?
Thanks for your help
BR
Pancho
#Others_May_2019
0
All Replies
-
Hi pancho35m,
My Aurora firmware is the same with yours as V1.00(ABEQ.3)C0, but it works properly in my side.
Please make sure "Recording" is enabled. If it's still not working, you can tap "Clear" to format Storage, and then try it again.
0 -
Hi Penny,
thanks for your help
yes i clear the storage and recording was on
So like it is in your screenshot but no changes0 -
OKAY, it's strange. Did you try to reset and reinstall your Aurora?
0
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