AMG1302-T11C - 5GH networks.

waynehammond Posts: 1

September 2019 edited September 2019 in Smart Home Product

Hello,
Please help!
I have a new supposedly 'smart' heating system.  Having had this set up the app isn't connecting properly.  I am being advised to "Please make sure that you separate 2.4GH and 5GH networks".  Having accessed the router account I cannot find any reference to the 5GH network.  Can anybody advise me on this?

Thanks  


#SP_Sep_2019

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All Replies

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  Hikari Posts: 99  Ally Member

  

  September 2019

  Hi waynehammond
  This device does not support Wi-Fi 5G. Please check some brief introduction on our offical website.
  https://il.zyxel.com/products_services/amg1302_t11c.shtml?t=p 
  May I ask for more info about your original problem?
  
  

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