How do I disable AiShield?

hirte_7 · March 2020

Hi, I am in the 30 day test period but would like to disable the service temporarily. Is this possible? Or is it possible at all to stop the service?

#MultyX_Mar_2020

Hanamichi · March 2020

You can refer to below FAQ link.
https://homeforum.zyxel.com/discussion/1327/does-aishield-service-offer-a-free-trial/p1?new=1
And this discussion.
https://homeforum.zyxel.com/discussion/comment/6689#Comment_6689

For your current account (activated AiShield service), you need to wait for it expired.
Otherwise, you need to reset Multy, then use a new myZyxelCloud account to pair it without enabled AiShield service.

Hanamichi · March 2020

You can refer to below FAQ link.
https://homeforum.zyxel.com/discussion/1327/does-aishield-service-offer-a-free-trial/p1?new=1
And this discussion.
https://homeforum.zyxel.com/discussion/comment/6689#Comment_6689

For your current account (activated AiShield service), you need to wait for it expired.
Otherwise, you need to reset Multy, then use a new myZyxelCloud account to pair it without enabled AiShield service.

How do I disable AiShield?

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