GS1900-8 switch randomly reset/reboot (Fixed)

124

Comments

  • hopkins35
    hopkins35 Posts: 8  Freshman Member
    First Comment Friend Collector
    Zyxel_Jason said:
    Hi all,

    Thanks for @hopkins35 's information.

    If you have the similar problem when upgrading from old beta version to latest beta version, please follow the procedure below to recover.
    Thanks @Zyxel_Jason

    Confirmed as fixed!
  • JasonTsai
    JasonTsai Posts: 104  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Nebula
    Hi all,

    Thanks a lot for all of your cooperation. :)
    We finally fix this issue and we will release a new official firmware including this around May.
    I will update on the forum when it releases.

    If any other user meets the similar issue before the official release, please contact me and I will provide you the Beta firmware.
    Jason
  • Leif_Burlin
    Leif_Burlin Posts: 1  ZCNE Certified
    First Comment ZCNE Nebula Level 1 Certification - 2020
    Hi
    Have the same issue. Sophos SG 125 connected to switch and it reboots a couple of times a day.
    Can u or someone provide Beta?
  • JasonTsai
    JasonTsai Posts: 104  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Nebula
    Hi @Leif_Burlin,

    Welcome to Zyxel community.

    I will PM you the beta firmware later.

    Thanks.
    Jason
  • ErneX
    ErneX Posts: 2  Freshman Member
    First Comment Friend Collector
    Hello, I'm having the same issue. I have these devices connected to my switch:

    1 EdgeRouter Lite
    1 UniFi AC Lite AP
    1 Raspberri Pi 3 Model B
    1 iMac
    1 PC
    1 Server running multiple VMs
    1 TP-LINK TL-SG105E 5 port switch (on that Switch: 1 Smart TV, 1 PS4, 1 DTV box)
     
    I have an Observium instance monitoring these devices including the the Zyxel switch, these are the reboot logs:

    2018-03-31 22:10:06 192.168.1.2 Device rebooted: after 2 days, 14h 9m 24s
    2018-03-29 08:00:06 192.168.1.2 Device rebooted: after 20 days, 21h 12m 28s
    2018-03-08 09:45:05 192.168.1.2 Device rebooted: after 13h 21m 58s
    2018-03-07 20:20:05 192.168.1.2 Device rebooted: after 9 days, 12h 50m 30s
    2018-02-26 07:25:06 192.168.1.2 Device rebooted: after 2h 46m 42s
    2018-02-26 04:35:06 192.168.1.2 Device rebooted: after 1h 44m 45s
    2018-02-26 02:50:05 192.168.1.2 Device rebooted: after 2h 45m 2s
    2018-02-26 00:10:10 192.168.1.2 Device rebooted: after 23h 22m 53s
    2018-02-22 00:40:06 192.168.1.2 Device rebooted: after 4 days, 7h 24m 26s
    2018-02-17 17:15:06 192.168.1.2 Device rebooted: after 2 days, 22h 48m 5s
    2018-02-14 18:25:06 192.168.1.2 Device rebooted: after 23h 32m 47s
    2018-02-13 18:50:06 192.168.1.2 Device rebooted: after 17h 11m 11s
    2018-02-13 01:35:06 192.168.1.2 Device rebooted: after 5 days, 4h 47m 39s

    Any help would be greatly appreciated. Thanks in advance.


  • JasonTsai
    JasonTsai Posts: 104  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Nebula
    Hi @ErneX,

    Welcome to Zyxel community.

    I will PM you the beta firmware.

    Thanks.
    Jason
  • ErneX
    ErneX Posts: 2  Freshman Member
    First Comment Friend Collector
    Zyxel_Jason said:
    Hi @ErneX,

    Welcome to Zyxel community.

    I will PM you the beta firmware.

    Thanks.
    Thank you Jason, I will give it a shot.

    Regards.
  • Andrew
    Andrew Posts: 1  Freshman Member
    First Comment
    Hi. 

    I have the same problem. please provide the beta Firmware to me. 

    BR
    Andrew
  • Zyxel_Ryan
    Zyxel_Ryan Posts: 72  Zyxel Employee
    First Answer First Comment Friend Collector
    Hi @Andrew,

    Welcome to Zyxel community.
    I will PM you the beta firmware later.
    Thanks.

    Ryan
  • ChrisGer
    ChrisGer Posts: 205  Ally Member
    Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    @Zyxel_Ryan
    are there any other fixes/features embedded in the beta firmware?
    or is the Beta only for Users with bugs like FB ?

    Regards
    Christian

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