ICMP - enabling pinging the Multy X

Steviewevie · May 2018

Is there any way to enable ICMP? Right now my Multy X doesn't seem to respond to pings from outside.

#MultyX_May

Zyxel_Steven · May 2018

@Steviewevie,
Multy APP is able to remote access your Multy X WiFi System.
May we know what is your purpose about ping from outside?

Steviewevie · May 2018

I'm trying to setup a status monitor for my broadband - the Broadband Quality Monitor at thinkbroadband.com. This pings your broadband over a period of time and builds a graph that you can use to show your broadband supplier if you think you're having problems. So responding to ping is necessary to make this work. Thanks.

Zyxel_Steven · May 2018

@Steviewevie,

Thank you for the feedback.

To avoid being attacked, ICMP respond to Ping on WAN is disabled.

Steviewevie · May 2018

Please consider adding a switch to enable ICMP to be turned on if necessary, e.g. for testing of broadband problems. I can understand the default being off.

Zyxel_Steven · May 2018

@Steviewevie,

Thank your for the feature request. We will evaluate it.

uwvid · July 2020

Yes, please add a switch to enable ICMP to be turned on. I was going crazy trying to resolve this before realizing that the Multy X was blocking.

Zyxel_Eric · July 2020

Dear Sir,

We don't have plan for this feature in Multy X.
Your understanding will be appreciated.

Best Regards,
Eric

MIBSWE · July 2020

Consider connecting a Fing box to your router. It will alert you to outages and can be configured to run speed tests up to 6 times a day. It can also email you a monthly report.

ICMP - enabling pinging the Multy X

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