ICMP - enabling pinging the Multy X

Steviewevie
Steviewevie Posts: 10  Freshman Member
edited May 2018 in Multy WiFi System
Is there any way to enable ICMP? Right now my Multy X doesn't seem to respond to pings from outside.

#MultyX_May

Comments

  • Zyxel_Steven
    Zyxel_Steven Posts: 247  Zyxel Employee
    @Steviewevie,
    Multy APP is able to remote access your Multy X WiFi System.
    May we know what is your purpose about ping from outside?
  • Steviewevie
    Steviewevie Posts: 10  Freshman Member
    I'm trying to setup a status monitor for my broadband - the Broadband Quality Monitor at thinkbroadband.com. This pings your broadband over a period of time and builds a graph that you can use to show your broadband supplier if you think you're having problems. So responding to ping is necessary to make this work. Thanks.
  • Zyxel_Steven
    Zyxel_Steven Posts: 247  Zyxel Employee
    Thank you for the feedback.
    To avoid being attacked, ICMP respond to Ping on WAN is disabled.
  • Steviewevie
    Steviewevie Posts: 10  Freshman Member
    Please consider adding a switch to enable ICMP to be turned on if necessary, e.g. for testing of broadband problems. I can understand the default being off.
  • Zyxel_Steven
    Zyxel_Steven Posts: 247  Zyxel Employee
    Thank your for the feature request. We will evaluate it. :)
  • uwvid
    uwvid Posts: 4  Freshman Member
    Yes, please add a switch to enable ICMP to be turned on. I was going crazy trying to resolve this before realizing that the Multy X was blocking.  
  • Zyxel_Eric
    Zyxel_Eric Posts: 1  Zyxel Employee
    Dear Sir,

    We don't have plan for this feature in Multy X.
    Your understanding will be appreciated.

    Best Regards,
    Eric
  • MIBSWE
    MIBSWE Posts: 29  Freshman Member
    Consider connecting a Fing box to your router. It will alert you to outages and can be configured to run speed tests up to 6 times a day. It can also email you a monthly report.