Zyxel PLA5456 is not functional
henselundgretel
Posts: 1
Good afternoon,
I have the following problem .
I have a Powerline Adapter from zyxel the PLA5456. Also from November a router from zyxel. But currently I still use a Fritz Box Router from AVM. Yesterday evening I set it up and the Zyxel Powerline Adapter was displayed in the Fritz Box, then I plugged in the second adapter one floor up, so the internet did not work and now no Zyxel Powerline Adapter is displayed in the Fritz Box.
0
All Replies
-
Dear Sir,When PLA connected to each other, HomePlug light will show as green or amber,If it is blinking, it means the PLA is communicating with another powerline adapter.
And the device PLA5456 needs to connected to each other in the same circuits.If they're not in the same circuits, PLA cannot connect to each other.To check if the PLA is working fine, please reset and reconnect the power line adapter.To reset the power line adapter, please press the encrypt button on the adapter over 10 seconds to reset it to the default settings.After reset, please plug two PLA on the same extension cord and check if the adapter work.By the way, how does the PLA appear on your Fitzbox, can you have a screenshot or record a video of it?Best regards,Jerry
0
Zyxel EmployeeCategories
- All Categories
- 164 Beta Program
- 1.7K Nebula
- 86 Nebula Ideas
- 62 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 50 Switch Ideas
- 907 WirelessLAN
- 27 WLAN Ideas
- 5.3K Consumer Product
- 172 Service & License
- 294 News and Release
- 65 Security Advisories
- 14 Education Center
- 911 FAQ
- 399 Nebula FAQ
- 249 Security FAQ
- 90 Switch FAQ
- 100 WirelessLAN FAQ
- 18 Consumer Product FAQ
- 55 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 68 About Community
- 51 Security Highlight
Consumer Product Help Center
FAQ