HELP! . I'm locked out of my NSA310 HDD

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Jopots
Jopots Posts: 1
edited November 2020 in Personal Cloud Storage
Hello, 
my son set this up for me long time ago and it has been running great until now. I tried to access a programme from there and it asked me for login details/permission and I couldn't remember so my question is.....   how do I get in now as I have forgotten my log in details?
everything is stored on it so I am now in a real pickle.
my son cannot remember the details after all this time so cannot help me with this.

really appreciate any help 
thanks

 

All Replies

  • Dash
    Dash Posts: 65  Ally Member
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    To reset the password, you can press the reset button until you hear one beep after two seconds.
    This can reset the password and do not affect the volume.

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