How do I backup my multi X setup to the myzyxelcloud?
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Davebarratt
Posts: 7 
Freshman Member
Freshman Member
I want to backup the settings of my 3 multi x devices but don't understand how to do this? If i go to myzyxelcloud and login with my google account and click search nothing is found either from a pc or from my phone which has the multi X app on it. And when i manually enter the mac address & serial nothing is found.
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All Replies
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Dear Sir,
The mycloud.zyxel.com could check the NAS device on the website, but Multy device will not display on it.
Best regards,
Jerry
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hi hi so how do I get the settings back if I lose my phone or something?0
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Dear Sir,
When you registered an account on Multy APP, the account on Multy app will keep your settings on it.
Here is reference information in Multy X FAQ
https://homeforum.zyxel.com/discussion/148/is-it-mandatory-to-register-an-account-before-setting-up-multy-x#latest
Best regards,
Jerry0
Zyxel Employee
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