Registration USG Firewall to a new myZyxel not possible

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ErgoDent
ErgoDent Posts: 4
First Comment
edited April 2021 in Security
If the Firewall ist registred and i want to register to an new myZyxel ist not possible. What can i do?

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  • ErgoDent
    ErgoDent Posts: 4
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    Call the hotline -> ok
  • [Deleted User]
    [Deleted User] Posts: 51  Ally Member
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    Did you go through the installation walkthrough on the FW interface? Only after that was mine visible on myZyxel...
  • danyedinak
    danyedinak Posts: 49  Freshman Member
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    ErgoDent said:
    If the Firewall ist registred and i want to register to an new myZyxel ist not possible. What can i do?
    If you are logging onto myZyxel and registering from there, make sure that the MAC address you are using is the first one in the MAC address range from the Dashboard in the router's web GUI. 
  • jasailafan
    jasailafan Posts: 191  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
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    @ErgoDent
    Login to the web GUI of usg device, go to the registration page and click the link "portal.myzyxel.com". You will be redirected to the registration page of myzyxel.com. Then enter your myzyxel.com account to register the device.

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