Device already registered
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Hi Zyxel Team
We have purchased a USG110 and now wanted to register it in the portal so that we can activate additional licenses. Unfortunately, the error message appears that the device has already been registered. Unfortunately, the dealer from whom we bought the device can not undo this. Therefore we need your help.
I can send you the serial number and MAC address via private message.
Thanks for your help.
Best regards
Markus
Thanks for your help.
Best regards
Markus
0
Accepted Solution
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Hi Markus,
please follow this article for re-registration:
https://support.zyxel.eu/hc/en-us/articles/360010368279-Re-register-ZyWall-to-another-MyZyxel-Account
Kind Regards,
Tobias0
All Replies
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Hi Markus,
please follow this article for re-registration:
https://support.zyxel.eu/hc/en-us/articles/360010368279-Re-register-ZyWall-to-another-MyZyxel-Account
Kind Regards,
Tobias0 -
Many thanks Tobias.
It worked like a charm.1
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