XGS4600-32F Data abort occured

maxsaf Posts: 11  Freshman Member

May 2018 edited August 2022 in Switch

I lost inbound and outbound management access to switch during OSPF configuration process.  Now SYS led blinking continuously. Getting log using RS-232 

Data abort occured

Fault Status = 0x00000008

Fault Addr = 0xE59FF570

Current Task TCB = 0x6371AB28

Current Task Name = PINI

Current Task Stack Start = 0x6371ABE0

Current Task Stack End = 0x6372ABDE

Is there a proper way to recover switch back to working condition?

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Comments

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  DogLoveSwitch Posts: 7  Freshman Member

  

  May 2018

  It seems there is a problem on switch. 
  What was the last action you did before finding these message? 
  
  

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  maxsaf Posts: 11  Freshman Member

  

  May 2018

  I did change OSPF area ID and click Apply

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  Zyxel_Ryan Posts: 72  Zyxel Employee

  

  May 2018

  Hi @maxsaf
  
  It looks that there is some error happening on your switch. 
  Could you PM me your configuration directly and let us to find some clues? 
  
  Ryan
  
  

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  maxsaf Posts: 11  Freshman Member

  

  May 2018

  I could but i don`t have backup config. Is there any way to get current config in that condition? I don't have management access, Rs232 only. Switch continuously rebooting. 

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  Zyxel_Ryan Posts: 72  Zyxel Employee

  

  May 2018

  Hi @maxsaf
  
  I will PM you for some detailed information about how to recover your switch.
  
  Ryan
  

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  Zyxel_Ryan Posts: 72  Zyxel Employee

  

  May 2018

  Hi @maxsaf
  
  As the discussion, due to you have recovered device before we collect enough information, we are not able to find the root cause in time. If it happens next time, we will try to find the problem out.
  
  Ryan

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