site to site vpn

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LaurentCoucke
LaurentCoucke Posts: 2 image  Freshman Member
edited April 2021 in Nebula
Since the maintenance of 11/04 we are unable to connect to our remote sites.
All the gateways are up and the configuration didn't change but the site don't connect.
What can I do?

All Replies

  • Zyxel_Jason
    Zyxel_Jason Posts: 430 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula Zyxel Certified Sales Associate
    Hi @LaurentCoucke,

    Welcome to Zyxel Community!
    Please help to enable Zyxel Support at Help > Support request page and share your organization/site name, so we may access your site to check.


    Thanks.

    Jason
  • LaurentCoucke
    LaurentCoucke Posts: 2 image  Freshman Member
    Hello,

    I enabled the support in the Nebula site and created a support ticket: 210400377

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