Have a new ATP200 and all services update except IDP

Options

• Mute

NetworkResolve Posts: 5  Freshman Member

April 2021 edited August 2022 in Service & License

ATP200 
IDP signature update gets error 'IDP signature download has failed'
all other services update fine.

0

All Replies

• 

  Zyxel_Can Posts: 342  Zyxel Employee

  

  May 2021

  Hi @NetworkResolve,

   

  Can you share some information with us;

   

  1-    What’s your ATP200’s firmware version?

  2-  Can you share screenshot of error message with us?
  
  
  
  Please make sure your ATP runs latest firmware.

  0