Have a new ATP200 and all services update except IDP

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NetworkResolve
NetworkResolve Posts: 1
edited August 2022 in Service & License
ATP200 
IDP signature update gets error 'IDP signature download has failed'
all other services update fine.


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  • Zyxel_Can
    Zyxel_Can Posts: 342  Zyxel Employee
    Friend Collector First Answer First Comment
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    Hi @NetworkResolve,

     

    Can you share some information with us;

     

    1-    What’s your ATP200’s firmware version?

    2-  Can you share screenshot of error message with us?



    Please make sure your ATP runs latest firmware.

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