Have a new ATP200 and all services update except IDP

NetworkResolve
NetworkResolve Posts: 1
edited August 26 in Service & License
ATP200 
IDP signature update gets error 'IDP signature download has failed'
all other services update fine.


All Replies

  • Zyxel_Can
    Zyxel_Can Posts: 342
    5 Answers First Comment Friend Collector
     Zyxel Employee

    Hi @NetworkResolve,

     

    Can you share some information with us;

     

    1-    What’s your ATP200’s firmware version?

    2-  Can you share screenshot of error message with us?



    Please make sure your ATP runs latest firmware.