Have a new ATP200 and all services update except IDP

NetworkResolve Posts: 1
edited May 17 in Service & License
IDP signature update gets error 'IDP signature download has failed'
all other services update fine.

All Replies

  • Zyxel_Can
    Zyxel_Can Posts: 310  Zyxel Employee

    Hi @NetworkResolve,


    Can you share some information with us;


    1-    What’s your ATP200’s firmware version?

    2-  Can you share screenshot of error message with us?

    Please make sure your ATP runs latest firmware.
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